Evolution of Quality Circles in Japan.

Quality Circles first started in Japan.Prior to 1945 Japanese goods were regarded as cheap,unreliable and of poor quality in global market.
During the period 1948 to 1950 the famous American Statistical Quality Control Expert Dr. Demings trained Japanese personnels about the significance & importance of "Quality".Please note,the term "Quality" can be defined as "Customer's delight".
This was followed in 1954 and 1955 by lectures on "Quality Management" by Dr Juran.Dr Juran was an American management Consultant.
After this,there was a realization by the Japanese that the involvement of the workers at the grassroot level was of prime importance for improving the quality of their product.As a result,the top management of Japanese Business Organization started training their first line supervisors & Foremen 'on the importance & significance of Quality Control".
All these efforts led to the implementation of the concept of"Quality Circles" in Business Organizations in Japan in 1962.

This is Anupam Sinha signing off.
Anupam Sinha
Corporate Human Resource Advisor & Trainer.
PAN:ASZPS3289C.
Cell:+919871806386
Place:GK-I,New-Delhi,India,Asia.
Date:24.08.2010